Ratings & Reviews

Overall Rating

4(95 reviews)87.4% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
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Resident Reviews

submitted by Lindsay R. - |Recommended: YesSpacious, Quiet, Feels fresh and new — I am able to have a spacious apartment without compromising the quality of the space. There is a lot of attention to detail with the upgrades in the renovated units such as kitchen backsplash and quality fan light fixtures. It doesn't feel like an older apartment that just got some new counters floors like a lot of renovated buildings are. It's very quiet to the point that I wouldn't know anyone else lived on my floor if I didn't see their trash out for Valet Trash. That is another amazing perk I've never had valet trash before this and now I would hate to live without it All in all, I'm very happy living here and see myself being a long time tenant.
submitted by Kirsten K. - |Recommended: YesGreat location and stylish apartments — I like how centrally located Alister Balcones is, as well as the style of the apartments. The staff is friendly and quick to communicate with residents. They frequently do events, activities, and host food trucks for residents. The onsite amenities are great, as well, especially the pools and fitness rooms. The community is very dog friendly The parking is usually pretty good unless you get back later in the evening, then you might have to park farther away from your actual apartment or on the other side of the street in the other half of Alister. Overall, I'm very happy with Alister Balcones and would definitely recommend them
submitted by Robert S. - |Recommended: YesSo far we love it. — Very attentive staff. Little to no issues at all. Really happy so far
submitted by Geoffrey M. - |Recommended: YesKind staff and quality apartments at affordable prices — Alister Balcones offers quality apartments at affordable prices. Even though our apartment required several work orders and was not move-in ready on the first day, office staff and maintenance people graciously and diligently worked to meet our needs. Sound-proofing is decent, but it is possible to hear loud stomping or bass music - thus, it is important to be a good neighbor and reduce noise pollution in our community or use earphones.
submitted by Svenna P. - |Recommended: NoLooks nice, potentially decent units but could be a lot better maintained and managed. — This place has potential but has probably seen much better days in the past.. the units are actually quite nice, however, maintenance and upkeep as well as trash disposal pest control are a huge problem. Extremely poor quality of maintenance at least the main maintenance person is courteous and is trying , however, they are cutting corners left and right with repairs or upkeep, ignoring tenants with concerns, and you will find management with quite an attitude The pretentious high-end appearance of the leasing office and amenities tries to promise you quality and customer service. The reality sets in once you move in. Then you are on your own Too bad Again, the place could be nice but is apparently under poor management. I need pest control and a safe living place with proper trash management more than a food truck once a week for entertainment
submitted by Zimmery W. - |Recommended: YesAccessible — spacious, quiet, clean and accessible to so many community events.
response from property -Thank you Zimmery, we look forward to your continued residency here at Alister Balcones! Please call if you ever need anything - 512.506.8090. Nicole Roberson - Community Manager
submitted by Cynthia B. - |Recommended: YesStaff's priority is that you absolutely love living here — Ever vacationed in a beautiful hotel where staff made you feel you were their only guests to accommodate and it's so peaceful you think, is there anyone else here Living at Alister Balcones will be your staycation home.
response from property -Hi Cynthia, thank you for your kind words, we love that you feel your on vacation while here at Alister Balcones! We appreciate it! Nicole Roberson - Community Manager
submitted by Cody C. - |Recommended: YesOne of the best places to live — Super quit and safe place to live. The office staff is nice and the events they creat, makes you feel like you Lenin a great community.
response from property -Thank you Cody, i will share with the team! Nicole Roberson - Community Manager
submitted by Joshua R. - |Recommended: YesNeed more visitor parking and the amount of dog poop left in the grass is a problem. All you smell is poop around building 7 and 8 — Nice place with no parking for you or visitors unless you have a garage. A lot of dog owners won’t pick up their dog poop
response from property -Thank you for your feedback, we look forward to being able to improve our services. Please feel free to contact us with any complaints if you see someone not picking up after their furry ones. Nicole Roberson - Community Manager
submitted by Raquelle L. - |Recommended: YesHighly impressed — Quick and easy move in experience. My space was clean and beautiful. I enjoyed the welcome package. Very thoughtful. I’m excited to call this place home
response from property -Thank you Raquelle for your valuable feedback! I am glad to hear we provided such good customer service during your move in! Nicole Roberson - Community Manager
submitted by Ryan A. - |Recommended: YesPlace is very nice — parking is rough if you only have a 1 car garage with two cars but besides that i have no complaints so far
response from property -Good Afternoon Ryan, thank you so much for providing feedback for Alister Balcones. Please do not hesitate to call us with anything you need at 512.506.8090. Thank you! Nicole Roberson - Community Manager
submitted by Shanell H. - |Recommended: YesVery nice affordable place — It is a nice community and the renovated apartments are very nice and sleek. Parking can be a issue but compared to other apartments its not terrible. Highly recommend
response from property -Thank you Shanell for your valuable feedback! We hope you are settling in nicely to your new home and please do not hesitate to call with anything you need. Nicole Roberson - Community Manager
submitted by Samuel S. - |Recommended: NoTowing and 60 day — Your car will be towed and the office will not work with you.
response from property -Samuel, will you please reach out to me directly at 512-506-8090 or nroberson@millcreekplaces.com and I would love to hear your concerns. Alister Balcones does have tight parking with a detailed instructions on how to park and have visitors. Please let me know if you have lost those instructions and I'd be more than happy to provide them again. Nicole Roberson - Community Manager
submitted by Rosie M. - |Recommended: YesVery convenient — Like it, been here almost 6 years never had a problem.
response from property -Thank you Rosie for the great comments! We appreciate your feedback and look forward to your continued residency here with us. Please let us know if you ever need anything from us! Nicole Roberson - Community Manager
submitted by Robert F. - |Recommended: NoDecent with Exceptional Staff. — While the staff was excellent, the grounds and apartment weren't what we would hope for in consideration of the price. The worst parts would be the noise and lack of parking, but if you can get around that the apartment complexes aren't so bad. Its location is in a nice central area, located near HEB and Walmart. I just wouldn't expect to get your deposit back and that might be the norm nowadays, but it felt like they nickeled and dimmed us every chance they could.
response from property -Thank you for taking the time to submit your comments. We appreciate your feedback and apologize if your move out experience was anything less than exceptional. We encourage you to discuss your move out statement with the Community Manager, so that they can explain the reasoning behind any charges. We appreciate the time you invested to provide valuable feedback and look forward to speaking with you. Nicole Roberson - Community Manager Nroberson@millcreekplaces.com

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Alister Balcones, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Alister Balcones, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose