Ratings & Reviews

Overall Rating

4(87 reviews)87.4% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
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Resident Reviews

submitted by Joshua R. - |Recommended: YesNeed more visitor parking and the amount of dog poop left in the grass is a problem. All you smell is poop around building 7 and 8 — Nice place with no parking for you or visitors unless you have a garage. A lot of dog owners won’t pick up their dog poop
response from property -Thank you for your feedback, we look forward to being able to improve our services. Please feel free to contact us with any complaints if you see someone not picking up after their furry ones. Nicole Roberson - Community Manager
submitted by Raquelle L. - |Recommended: YesHighly impressed — Quick and easy move in experience. My space was clean and beautiful. I enjoyed the welcome package. Very thoughtful. I’m excited to call this place home
response from property -Thank you Raquelle for your valuable feedback! I am glad to hear we provided such good customer service during your move in! Nicole Roberson - Community Manager
submitted by Ryan A. - |Recommended: YesPlace is very nice — parking is rough if you only have a 1 car garage with two cars but besides that i have no complaints so far
response from property -Good Afternoon Ryan, thank you so much for providing feedback for Alister Balcones. Please do not hesitate to call us with anything you need at 512.506.8090. Thank you! Nicole Roberson - Community Manager
submitted by Shanell H. - |Recommended: YesVery nice affordable place — It is a nice community and the renovated apartments are very nice and sleek. Parking can be a issue but compared to other apartments its not terrible. Highly recommend
response from property -Thank you Shanell for your valuable feedback! We hope you are settling in nicely to your new home and please do not hesitate to call with anything you need. Nicole Roberson - Community Manager
submitted by Samuel S. - |Recommended: NoTowing and 60 day — Your car will be towed and the office will not work with you.
response from property -Samuel, will you please reach out to me directly at 512-506-8090 or nroberson@millcreekplaces.com and I would love to hear your concerns. Alister Balcones does have tight parking with a detailed instructions on how to park and have visitors. Please let me know if you have lost those instructions and I'd be more than happy to provide them again. Nicole Roberson - Community Manager
submitted by Rosie M. - |Recommended: YesVery convenient — Like it, been here almost 6 years never had a problem.
response from property -Thank you Rosie for the great comments! We appreciate your feedback and look forward to your continued residency here with us. Please let us know if you ever need anything from us! Nicole Roberson - Community Manager
submitted by Robert F. - |Recommended: NoDecent with Exceptional Staff. — While the staff was excellent, the grounds and apartment weren't what we would hope for in consideration of the price. The worst parts would be the noise and lack of parking, but if you can get around that the apartment complexes aren't so bad. Its location is in a nice central area, located near HEB and Walmart. I just wouldn't expect to get your deposit back and that might be the norm nowadays, but it felt like they nickeled and dimmed us every chance they could.
response from property -Thank you for taking the time to submit your comments. We appreciate your feedback and apologize if your move out experience was anything less than exceptional. We encourage you to discuss your move out statement with the Community Manager, so that they can explain the reasoning behind any charges. We appreciate the time you invested to provide valuable feedback and look forward to speaking with you. Nicole Roberson - Community Manager Nroberson@millcreekplaces.com
submitted by Spencer H. - |Recommended: YesNice clean property — Overall its a nice property. it's a little weird having a road separate the 2 sides of the property, but it's easy enough to walk over to the other side for packages in the amazon hub. I haven't had much trouble with parking so far. My only complaint would be the visitor parking. Guest have to register their vehicles and redo registration every 24 hours. Makes it very difficult to have friends and family come visit.
response from property -Hi Spencer, thank you for taking the time to provide feedback of our community. i would like to reach out to you in regards to the guest parking system to further explain the details behind this. We can be reached at 512-506-8090. Thank you, Nicole Roberson - Community Manager
submitted by Lily P. - |Recommended: YesGreat and quiet community — Peaceful, quiet, clean community
response from property -Hello Lily, Thank you so much for your kind review! We are so happy you enjoy the community and please feel free to reach out anytime if you need anything. Nicole Roberson - Community Manager
submitted by Sean M. - |Recommended: YesExcellent Complex — Everything has been awesome so far, love it here The only downside is that parking is sometimes tight, and that we are located on the side across the street, so using the amenities is sometimes a bit of a pain. Other than that, couldn’t be happier than to call Alister Balcones home
response from property -Thank for Sean, we look forward to continued residency and let us know if we can do anything to help in any situation. Nicole Roberson - Community Manager
submitted by Jayden D. - |Recommended: YesN a — N a
response from property -Please contact me directly at the leasing office 512-506-8090 OR nroberson@millcreekplaces.com. Thank you!
submitted by Vanessa U. - |Recommended: YesAwesome — Sharon is amazing She is always my go to person whenever I need something. The apartment is amazing and very cozy. I'm not sure if my upstairs neighbors are just extremely loud but it comes with living in an apartment.
response from property -Vanessa, thank you so much for your kind remarks and I will definitely be sharing this with Sharon! We look forward to your continued residency here at Alister Balcones. Let us know if you ever need anything, Nicole Roberson - Community Manager
submitted by Elijah B. - |Recommended: YesVery nice apartments — Very nice property, well maintained, very quiet. Responsive staff and quick maintenance.
response from property -Thank you Eli, I will share with the maintenance team! We look forward to your continues residency here at Alister Balcones Apartments. Feel free to reach out with any questions or concerns. Thank you, Nicole Roberson - Community Manager
submitted by Cassandra R. - |Recommended: YesClean, safe and convenient place to live in Northwest Austin — My husband and I moved out from San Diego to Austin about a year ago. We chose Alister Balcones because of the cleanliness, amenities and reasonable rent rate. When we first moved in we were surprised by how new everything looked. The apartment itself has a nice layout with a good sized master bedroom, bathroom and closet space. We initially thought there was only going to be 1 bathroom but to our surprise it was a 2bd 2ba unit. Which is great Also, my husband and I work from home. So we've used the spare bedroom as our shared office space. It's been perfect for that. One down side, we often hear our neighbors above us. It sounds like their working out or moving furniture constantly. Which gets annoying. But other than that we don't have many issues with noise. Other than your occasional scream lol. If your like us and enjoy taking walks, there is a nearby park. But there is no sidewalk leading to it so you'll have to drive there to be safe. All the staff is very friendly and helpful. Especially Daniel He has a background in hospitality management and is overall a very friendly and conversational person. I enjoyed getting to know him. Another downside I thought of is the parking. It definitely gets crowded fast. Especially during the whole COVID-19 thing. Everyone is at home and parking spaces become scarce. Also, our car got towed one time. Warning DO NOT park in a loading zone. Let's see what else can I share that's helpful. Oh yeah, the community club house is nice. The gym is great My husband loves playing basketball and having an indoor gym has been very convenient. Even though it's been closed for the last couple of months. They even have peloton bikes in the gym. Which I like to use.
response from property -Cassandra, Thank you for your feedback on ways we can improve our service offering, as well as your kind remarks. We are delighted that you enjoy your apartment home, and we look forward to seeing you at our next resident event. Nicole - Community Manager
submitted by Raul E. - |Recommended: YesI think the property is in good condition and seems peaceful — I recently moved so at this moment I cannot make an opinion
response from property -Raul, Thank you for taking the time to leave this five-star! We hope you will enjoy living here at Alister Balcones and look forward to seeing you enjoy the Alister lifestyle soon. Thank you again! Nicole - Community Manager

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "Alister Balcones", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "Alister Balcones", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose