Ratings & Reviews

Overall Rating

4(77 reviews)88.3% of customers recommend this property

Rating Per Category

Parking
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Resident Reviews

submitted by Sean M. - |Recommended: YesExcellent Complex — Everything has been awesome so far, love it here The only downside is that parking is sometimes tight, and that we are located on the side across the street, so using the amenities is sometimes a bit of a pain. Other than that, couldn’t be happier than to call Alister Balcones home
submitted by Vanessa U. - |Recommended: YesAwesome — Sharon is amazing She is always my go to person whenever I need something. The apartment is amazing and very cozy. I'm not sure if my upstairs neighbors are just extremely loud but it comes with living in an apartment.
submitted by Elijah B. - |Recommended: YesVery nice apartments — Very nice property, well maintained, very quiet. Responsive staff and quick maintenance.
submitted by Cassandra R. - |Recommended: YesClean, safe and convenient place to live in Northwest Austin — My husband and I moved out from San Diego to Austin about a year ago. We chose Alister Balcones because of the cleanliness, amenities and reasonable rent rate. When we first moved in we were surprised by how new everything looked. The apartment itself has a nice layout with a good sized master bedroom, bathroom and closet space. We initially thought there was only going to be 1 bathroom but to our surprise it was a 2bd 2ba unit. Which is great Also, my husband and I work from home. So we've used the spare bedroom as our shared office space. It's been perfect for that. One down side, we often hear our neighbors above us. It sounds like their working out or moving furniture constantly. Which gets annoying. But other than that we don't have many issues with noise. Other than your occasional scream lol. If your like us and enjoy taking walks, there is a nearby park. But there is no sidewalk leading to it so you'll have to drive there to be safe. All the staff is very friendly and helpful. Especially Daniel He has a background in hospitality management and is overall a very friendly and conversational person. I enjoyed getting to know him. Another downside I thought of is the parking. It definitely gets crowded fast. Especially during the whole COVID-19 thing. Everyone is at home and parking spaces become scarce. Also, our car got towed one time. Warning DO NOT park in a loading zone. Let's see what else can I share that's helpful. Oh yeah, the community club house is nice. The gym is great My husband loves playing basketball and having an indoor gym has been very convenient. Even though it's been closed for the last couple of months. They even have peloton bikes in the gym. Which I like to use.
response from property -Cassandra, Thank you for your feedback on ways we can improve our service offering, as well as your kind remarks. We are delighted that you enjoy your apartment home, and we look forward to seeing you at our next resident event. Nicole - Community Manager
submitted by Raul E. - |Recommended: YesI think the property is in good condition and seems peaceful — I recently moved so at this moment I cannot make an opinion
response from property -Raul, Thank you for taking the time to leave this five-star! We hope you will enjoy living here at Alister Balcones and look forward to seeing you enjoy the Alister lifestyle soon. Thank you again! Nicole - Community Manager
submitted by Jason R. - |Recommended: YesFantastic place to live — I've lived here for over a year and I love it. My unit is bright, clean and open and provides all the amenities I need and more. I love the architecture of the buildings and the aesthetics. AB provides a professional, responsive staff who are very helpful. Grounds are clean and well-kept. Gym, pool and BBQ areas are always clean and maintained. They even gave me my own garage in my building. Valet trash is another plus. Highly recommended
response from property -Jason, Thank you for taking the time to leave us such a wonderful review. Here at Alister Balcones, we strive to provide exceptional service to our residents and we are so happy to hear that we delivered on this. I will be sure to share your comments with our team. Thank you again! Nicole - Alister Balcones
submitted by Nathaniel H. - |Recommended: YesAlister Review — Working with the front office staff was a pleasure especially Gracie who assisted me with all my move in stuff. Unit was clean and neat upon move in.
response from property -Nathaniel, Thank you for taking the time to leave us a review. We look forward to your continued residency! Nicole - Community Manager
submitted by Laxmi M. - |Recommended: YesExcellent — Perfect community
response from property -Laxmi, Thank you for taking the time to leave us this five-star review! Nicole - Community Manager
submitted by Christopher E. - |Recommended: YesNice property — I think the property is nice, but i do think there isnt enough storage space.
response from property -Christopher, Thank you for taking the time to leave us a review. We look forward to your continued residency! Nicole - Community Manager
submitted by Tyler R. - |Recommended: YesGreat community — The maintenance staff is fantastic and responsive. The office staff is helpful and mindful of issues in the community. I had an issue with a rain leak in my ceiling and after it was repaired, they called to check in the next time it rained. It was super considerate Parking can be rough. Luckily, I have a garage but doesn't seem like there is enough spaces sometimes and some parking spots in certain areas of the complex are pretty narrow. However, that's really the only thing I feel can be better.
response from property -Tyler, Thank you for taking the time to share your positive experience at Alister Balcones. We are so happy that you chose to call our community home and we look forward to your continued residency for many years to come. If you ever need anything, please do not hesitate to reach out to us or stop by the office. Thank you again! Nicole - Alister Balcones
submitted by Roberto R. - |Recommended: YesGreat Staff very clean. — Quit place to enjoy with family.
response from property -Roberto, Thank you for the kind remarks as well as the five-star review! Nicole - Community Manager
submitted by Safaa D. - |Recommended: YesGreat Community, thin walls — This is a great community clean, staff are great, maintenance is completed in timely manner, affordable
response from property -Safaa, Thank you for taking the time to leave us such a kind review. Nicole - Community Manager
submitted by Kyle M. - |Recommended: YesAmazing — Everything about this place is wonderful. There is sometimes an issue with parking, but everything else is great.
response from property -Kyle, Thank you for the five-star review and leaving these kinds remarks! Nicole - Community Manager
submitted by Charis D. - |Recommended: YesNice property for the price — Affordable and nice living
response from property -Charis, Thank you for taking the time to share your positive experience at Alister Balcones. We are so happy you chose to call our community home and we look forward to your continued residency for many years to come. Thank you again! Nicole - Community Manager
submitted by Kaushal J. - |Recommended: YesAmazing Management Manager — Your team is truly personable, willing to listen to our problems and concerns and will always work with you to address any of your problems. They make you feel this is less of a business transaction and more of making you feel that this is your home place to live. Amazing and kudos to Nicole who runs this show amazingly well. I have been renting apartments for 15 years and I can only recollect one other person like this.
response from property -Kaushal, thank you so much for your kinds remarks, I will definitely share with the team! We strive to provide exceptional service to our residents and we are so happy to hear that we delivered on this. Please feel free to reach out with any questions or concerns. Thanks again! Nicole Roberson - Nicole Roberson, Community Manager

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "Alister Balcones", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "Alister Balcones", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose