Ratings & Reviews

Overall Rating

4(53 reviews)83% of customers recommend this property

Rating Per Category

Parking
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Resident Reviews

submitted by Rajashree V. - |Recommended: YesThe office staff is amazing — We love everyone here. The office staff is professional, helpful and very very patient They have been very accommodating to everything we have asked for which was a lot more then normal .
submitted by JENNIFER Y. - |Recommended: YesBest Living Community around. — It puts my mind at ease, knowing my home is safe and sound and well taken care of day in and night out
submitted by Matthew L. - |Recommended: YesFeels like home — I love this place, friendly staff and awesome amenities
response from property -Thank you for your great comments and I will share with the team. Please feel free to reach out with any questions or concerns. Thank you - Nicole Roberson, Community Manager
submitted by Joshua M. - |Recommended: YesLove it. — Everything
response from property -Thank you for your feedback, we appreciate that you like everything here at Alister Balcones. Please feel free to reach out with any questions or concerns. Thank you again! Nicole Roberson - Community Manager
submitted by Kellyn L. - |Recommended: YesNice Property. Small Things Would Make It Better — The property is nice. The apartments are nice, with large sized closets and the community is overall really nice. The finer details are where complaints exist. For example, the gate on our side of the property has never once been shut and we regularly see people who clearly do not live on the property drive in to dump their trash and recycling into our bins. Pet owners here don't seem to be committed to cleaning up their pets and seem to do so with great pride given the amount of dog droppings that are located where the pet stations are why would you not go the extra 3 feet and use the many bags they make available to you . While there are plenty of rules that one looks at when moving in and that would think this would be a great community many of them are not followed so it is a bit of a detractor. Aside from those things, the clubhouse and gym are lovely and the staff is great.
response from property -Thank you for your feedback! We are currently working on getting the gates back up and running and we apologize for the delay in scheduling this with our contractors. Anytime you see someone not picking up after their pets please let us know, we do have a policy and will charge a fee if they are caught. Again, thank you for your comments, resident feedback is greatly appreciated. Thank you. Nicole Roberson - Community Manager
submitted by Alexandru P. - |Recommended: YesNice — quiet
response from property -Thank you for your feedback! Let us know if there is anything we can help you with! Nicole Roberson - Community Manager
submitted by Ryan F. - |Recommended: YesIt awesome to live here at alister balcones it’s our 3rd years and LOVE IT — Suggest them to move in here and they will love it
response from property -They you so much Ryan for your feedback here at Alister Balcones! We love when residents refer people to live here, thank you!
Nicole Roberson - Community Manager
submitted by Quintin B. - |Recommended: NoShould be better for what we pay. — I like the location relative to my job, but between the constant noise with upstairs neighbors and other issues, it's not worth the price we pay monthly.
response from property -Thank you for your feedback, please feel free to reach out directly at nroberson@millcreekplaces.com or 512.506.8090 so we can setup an appointment. Thank you, Nicole Roberson - Community Manager
submitted by Annette T. - |Recommended: NoOk — The first year was great, after that they make excuses why they cannot give you better appliances when they ones that you have are no longer working. Their excuse is that they have to put the new appliances in the newly renovated apartments, and if they have a good one from the old apartments then that's what you get. But that one doesn't work either, so you just stop asking for anything. They don't like it when you voice your opinion, and they constantly lose your important documents. I have emailed and taken things over to the office and they still lose it There are added fees without talking to the tenants first and think that you should be ok with it.
response from property -Thank you for sharing your feedback and how we can improve our service here at Alister Balcones. At any time please contact us with any questions or concerns regarding non-working appliances. We give me a call at 512.506.8090 so that we can setup an appointment. Thank you for your time - Nicole Roberson, Community Manager
submitted by Larry O. - |Recommended: YesWonderful location, great facilities, amazing staff, a true place to call home. — Feels like having a private home.
response from property -Thank you for your kind words as always, we love having you both here at Alister Balcones. We look forward to having you for many more years! Thank you, Nicole Roberson - Community Manager
submitted by Kevin P. - |Recommended: YesGreat location and facilities,, wonderful and attentive staff. Love it here — Feels like a home.
response from property -Hi Kevin,

We love to have you here at Alister Balcones, please let us know if there is anything we can help with! Thanks again! Nicole Roberson - Community Manager
submitted by Nathaniel G. - |Recommended: YesExcellent Community — After living here a few months, I can honestly say this place is amazing I had early issues with parking but office worked incredibly well with me to find arrangements that worked and I am more than satisfied with the results of our communication. The maintenance staff takes requests very fast and in the off chance of delays they are quick to communicate which is what I care about most. Lastly, the gym is a head of the curve for our area.
response from property -Nathaniel, Thank you for taking the time to share your positive experience at Alister Balcones. We are so happy that you chose to call our community home. If you ever need anything, please do not hesitate to reach out to us at 512.506.8090 or stop by the office. Thank you again!
submitted by Justin V. - |Recommended: YesBest apartment living in North Austin. — It's in a quiet neighborhood not too far from great food and shopping options. The grounds are well kept and it is gated, so the community is relatively secure. I've never had any issues with maintenance requests or questions from the front office and they are always very communicative about inspections or other news.
response from property -Thank you so much for your feedback Justin, we appreciate that you enjoy living here! Please feel free to reach out anytime and we will be happy to assist you. Thank you. Nicole Roberson - Community Manager
submitted by Jodi O. - |Recommended: NoThe property is very nice but the noise and parking is a huge problem for me. — The side I live on is very noisy and parking is always hard to find. My guest never have a spot to park because there's always the same cars parked in the visitors spots. There definitely needs to be more parking available.
response from property -Thank you for your feedback, please feel free to reach out directly at nroberson@millcreekplaces.com or 512.506.8090 so we can setup an appointment. Thank you, Nicole Roberson - Community Manager
submitted by Daniel G. - |Recommended: YesThe staff is amazing and the facilities are great. We love living here. — We love this apartment complex
response from property -We are so glad to hear you love it here at Alister Balcones, please feel free to reach out for anything. Thank you - Nicole Roberson, Community Manager

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "Alister Balcones", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "Alister Balcones", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose